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    • Senators grill Bisignano about contact with SSA and DOGE officials

    Senators grill Bisignano about contact with SSA and DOGE officials

    Senators grill Bisignano about contact with SSA and DOGE officials

    Former President Biden brought in Martin O’Malley last year to help right the ship, but his departure following the 2024 presidential election, coupled with Congress’ refusal to allocate additional funds for the agency as part of deals to keep the government open, has led to backsliding on key service metrics.

    Without budget anomaly, SSA hiring is restricted and overtime is at ‘historic lows’

    Without budget anomaly, SSA hiring is restricted and overtime is at ‘historic lows’

    Congress’ refusal to provide additional funding for the Social Security Administration in September’s two-month continuing resolution to prevent a government shutdown is kneecapping two tools that are key to combatting the agency’s customer service crisis.