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Security Administration

Without budget anomaly, SSA hiring is restricted and overtime is at ‘historic lows’

Without budget anomaly, SSA hiring is restricted and overtime is at ‘historic lows’

Congress’ refusal to provide additional funding for the Social Security Administration in September’s two-month continuing resolution to prevent a government shutdown is kneecapping two tools that are key to combatting the agency’s customer service crisis.

Lawmakers mull a fraud-focused scorecard for oversight

Lawmakers mull a fraud-focused scorecard for oversight

The center differs from other government anti-fraud resources, like the Treasury Department’s Do Not Pay service, because of its cross-agency purview and use of machine learning, said Horowitz, who also emphasized the fact that the PRAC has access to law enforcement data because of its authority.

Social Security to finalize rules making expanded phone and video hearings permanent

Social Security to finalize rules making expanded phone and video hearings permanent

The Social Security Administration is set to finalize new rules codifying the agency’s expanded use of audio and video technology to conduct disability determination hearings after the formats retained their popularity following the end of the COVID-19 lockdowns.