Federal customer satisfaction improves despite workforce reductions. AI and digital initiatives face challenges amid shifting priorities and potential skills loss. Digital renewal process and AI improvements helps.
Edward Forst outlines GSA priorities: real estate, procurement, local business engagement, and innovation. He addresses AI concerns and pledges efficiency improvements.
USAi.Gov launches as a secure AI platform for government agencies under Trump's strategy, featuring models from Anthropic, OpenAI, and others. Aims to accelerate AI adoption and reduce costs.
